Our Rabbinical Certification
Our Customers
Testimonials
HaSOFER is the source for the discerning consumer looking for 100% kosher STa"M items:
Scrolls, Tefillin, and Mezuzot. Everything we sell is kosher and meets the highest standards
of workmanship and hiddur. In addition we also offer a wide range of extra high quality
kosher l'mehadrin products.
HaSOFER is under the Rabbinical supervision of Rabbi Shamai K'hat HaCohen Gross, Mo"tz
of K'hal Machzikei HaDas in Eretz Israel and Rav of Mishmeres Hakodesh for STa"M. His certification of our batim painting and
finishing department is the only one of its type in Israel. Follow
these links to see our current certification letter from him in Hebrew or in English.
HaSOFER is also recommended by Rabbi Mordechai Friedlander, Rav and Mo"tz of Vaad Mishmeres
STa"M, Jerusalem. Follow these links to see our current certification letter from him in
Hebrew
or in English.
Please also read this timely letter from Rabbi Friedlander in
Hebrew
or in English
detailing the importance of regularly checking the kashrus of your tefillin and mezuzot.
These or other recognized safrus institutions individually certify all employees of
HaSOFER including sofrim, batim makers and examiners in their areas of expertise.
In addition to being the only safrus establishment possessing current recommendation
letters from both of these supervisory organizations, HaSOFER is endorsed by the London
Beth Din and the Rabbinate of Amsterdam.
Our customers come from every community and country and range from prominent rabbis
and scholars to non-observant Jews and even non-Jews.
Litaim, chassidim, modern Orthodox, Ashkenazim and Eidot Hamizrach all seek out our high standards of compliance with Halacha
and fine workmanship. You will find HaSOFER's products being used by major rabbinical
figures as well as "ordinary Jews" in Paris, Johannesburg, New York, Sydney, all over
Israel, and innumerable other locations around the world.
Among our customers: Rav Moshe Sternbuch of Jerusalem who had HaSOFER repair
and restore his tefillin, a pair which originally belonged to the Chafetz Chaim, as well as the
Bostoner Rebbe shlit"a and the Av Beis Din of Amsterdam who both use tefillin from
HaSOFER.
Here is a sampling of customer comments HaSOFER has received over the years:
"These comments were forwarded to us by the recipient of the email, who
bought 2 pair of tefillin from HaSOFER:
Subject: Sofer: Several rebbaim recommended (us to) a sofer in Jerusalem
named Rav Moshe Flumenbaum who has a store called HaSOFER. I ordered on line and then came into his shop last week
with the family and watched him put the klaf in the batim and sew it all up. I would highly recommend him. He was wonderful
to deal with, very reasonable, and put on a spectacular show putting the tefillin together – he spent over an hour with us
going over the whole process, halachot, etc. Really nice guy. If you're not going to be in Israel to pick up, he can do the
whole show over Skype and ship everything out. You can order on line pretty easily. As for prices, you'll see there is a range
that the rabbis I spoke with all felt was reasonable.
Short of it is that it was a great experience with him. So much so
that I ordered new tefillin for myself through him as well, got my current pair fixed up to an acceptable level and got a megillat
Esther as a gift for someone." |
| EN, Silver Spring, MD, 7/2010 |
"Hello! I recently purchased a set of tefillin from you with which I am EXTREMELY
satisfied, thank you so much! I love my tefillin!" |
| GM, Cambridge, MA, 7/2010 |
"I recently ordered my first set of tefillin from you and received it in 3 days as
promised. I am impressed by the efficiency of your entire operation. Thank you for the fast service and the high quality
of your product. I hope to be in Jerusalem in October so I will drop by your location at one point and will definitely
recommend your business to others. Thank you again!" |
| CO, Victoria, BC Canada, 6/2010 |
"Dear Rabbi Moshe, I wanted to thank you for helping me with aquiring
my new tefillin sets. They look amazing. Thanks so much." |
| DY, Brooklyn, NY, 5/2010 |
"The Yad has been received and is exactly what I ordered. Thank you for
the excellent job." |
| NE, Milwaukee, WI, 5/2010 |
"Hi there Moshe, We have just returned from Israel for my son's
bar mitzvah. What an amazing, life changing experience. I just wanted you to know that I presented the tefillin and
tallis bags to my son and my father and they absolutely loved them. They were exactly as I had expected them
and the workmanship was wonderful. Many thanks for such prompt and professional service. It was a pleasure
doing business with you and I would not hesitate to recommend you to others. All the very best and many
thanks once again," |
| SS, Sydney, Australia, 4/2010 |
"Reb Moshe, you are a consummate professional - thank you for making it so
easy to obtain tashmishei kedusha of the highest quality - my family and I couldn't think to buy our sta"m anywhere else.
Wishing you every best wish," |
| Rabbi HL, Baltimore, MD, 3/2010 |
"Hi there, I just received the Jewish Clock that I ordered from your website. I had
to write to tell you how impressed I am with how quickly you were able to place my order and send it all the way here to
Canada! I bought it for my husband's birthday and he absolutely loves it. It is already programmed and hanging in our living
room. I have to add it was really a very sweet touch that whoever packaged the clock put the batteries in and set it to
our time here in Toronto! I so appreciated the way you kept in touch with me by email, informing me of the extra cost
to send to Canada and letting me know when it had been sent. I had really expected this to take weeks to get here,
not such a short time. I am always a bit nervous trying out a new website but I must tell you that HaSOFER is now in
my "favorites" on my computer to order from in the future. Thank you again for your professionalism! Sincerely," |
| LG, Thornhill, Canada, 1/2010 |
"Dear Moshe, We just wanted to let you know that the tefillin arrived safe
and sound and they are really beautifully repaired. Thanks very much for the great service! Gut Chanukah and
kol tuv," |
| MS, Amsterdam, The Netherlands, 12/2009 |
"Dear Moshe, I received the package today and I am thrilled with the MAGNIFICENT
job you did with the Torah Mantles. It looks better than I expected. I appreciate your hard work in arranging this. I had a lot
of preferences and sent you a lot of e-mails. But, the important thing is that everything turned out BEAUTIFULLY!!!! I chose
you to do this job because I felt that you were very professional in your initial responses to my e-mail and I had confidence in
you to do the job as I requested. I am glad that my feelings about you were right on target. I thank you again for everything.
Bracha v'hatzlacha," |
| MBP, Plainview, NY, 11/2009 |
"Moshe, Thank you so much for making my son's tzitzit strings and talit katan
look so beautiful! The size is just right! He absolutely loves them! L'Shana Tova!" |
| LH, Jacksonville, FL, 9/2009 |
"Dear Rav Flumenbaum, Thank you for your expert advice in helping me determine
the proper location of [where to put up] the mezuzot for my house -- being able to email the pictures and you marking where
they go is not only great customer service but also a great service for anyone who wants the mitzvah of mezuzot. Thanking
you again," |
| US, NY, NY, 8/2009 |
"Shalom! Happy am I to receive my talis order today and the items are very
lovely! Just what I was expecting! I will again be ordering as soon as I can and will continue to tell my friends that the best
items come from “HaSofer 10 Straus Street Yerushalem, Yisrael!” Todah rabah! Kol tuv," |
| RE, Lexington, NC, 8/2009 |
"Thank you for the excellent product and service." |
| AA, Yakima, WA, 8/2009 |
"Rabbi Moshe, Thank you so much for the quick response. You are a
landmark in Yerushalayim and I am happy to do business with you. B'kavod," |
| YM, London, UK, 7/2009 |
"Rabbi Flumenbaum, Thank you so much for taking the time to show
Menachem the final stages of putting his tefillin together along with the wonderful explanations for the how and
why it is done that way. It was a learning experience for him (and for me) and we appreciate the suggestion to
see you on Skype working on his tefillin. Be well." |
| JE, Silver Spring, MD, 6/2009 |
"Yes! Received [my mohel's supplies order] today! It is
gevaldig!!" |
| MF, NY, NY, 6/2009 |
"Dear Moshe, I received the challah cover. It is absolutely beautiful! I will be ordering
from your web site again soon. Thank you," |
| SK, Boston, MA, 4/2009 |
"I just would like to let you know how very pleased I was with the tallit and
tefillin bag that I ordered. The embroidery was superb and I have received compliments on its beauty from many members
of the synagogue. The design was so beautiful that two members of the community intend to donate a torah mantel with
the same design to the shul from you. I will, as well, continue to patronize HaSOFER. Thanks for a truly remarkable tallit
bag." |
| SP, Staten Island, NY, 3/2009 |
"Hi Moshe, We got the challah covers today - they are perfect! Better than
I could have hoped for! Thank you so much! Regards," |
| SK, London, UK, 3/2009 |
"Hi Moshe, It's here (the sterling silver torah yad)!!!! And, it's BEAUTIFUL!!! Thank
you for all of your help along the way!! All the best to you," |
| WF, Flossmoor, IL, 2/2009 |
"Kol HaKavod Rav Moshe. I just received the Shir HaShirim scroll today at my
house. It's a wonderful Klaf. Many thanks again and Tizku L'Mitzvot!" |
| AK, Montreal, Canada, 1/2009 |
"Received [my order]. Thank you very much for your assistance and
the research. It’s been a pleasure." |
| BG, Birmingham, AL, 11/2008 |
"Thank you - the customer service was not satisfactory - it was outstanding!
Kol tuv," |
| MC, Johannesburg, South Africa, 11/2008 |
"Hi Moshe, Just wanted to let you know that the mezuzah scrolls and
cases arrived safely – package was opened and inspected by quarantine but everything obviously passed inspection.
Hopefully by the time these need inspection I will be living in Jerusalem also so I can bring them back to you! Thanks so
much." |
| CM, Haven Farm, Australia, 8/2008 |
"I just wanted to let you know that the Tefillin just arrived and what can
I say...............they are really fantastic and even far beyond what I expected. Shipped yesterday morning and arrived
here in a day!!! The "energy" radiated from them straight into me and brought me to tears. I want to thank you for
your great help and perfect advice. Best Regards," |
| JD, Amsterdam, The Netherlands, 07/2008 |
"Moshe, it arrived safe and sound this morning. It is beautiful! Many thanks to you and
your team. G-d bless." |
| IV, The Hague, The Netherlands, 05/2008 |
"Hi Moshe. Yes my order is now with me and arrived at impressive speed. Many
thanks for an excellent service." |
| DW, Gloucester, UK, 04/2008 |
Received from a family who watched online as their son's tefillin were assembled:
"It was truly better than I had hoped for. Max's attention remained focused on the tefillin assembly. When you got up to get
things, he went off to get a snack, but when you were working, his eyes were fixed on the monitor. Remember, Max is autistic
and needs to attend a special school. Keeping him focused on what someone else decides he should be doing is quite difficult.
We are blessed that he has the intellectual capacity to have understood everything you said, and he did. With Hashem's help,
and your very clear explanations, Max will have understood the significance and importance of the mitzvah of tefillin.
With my sincerest thanks," |
| MG, Brooklyn, NY, 1/2008 |
"Thank you so much for such a wonderful and easy to use site with such
beautiful merchandise! I just placed an order for a tallis and tefillin bag..." |
| RR, Chesterfield, MO, 11/2007 |
"Hi Reb Moshe, I don't know if you remember me, but I bought six
Mezuzot from you last week,
and I must tell you I was beyond impressed and inspired by meeting you. I know you must be thinking
why is this crazy guy telling me this? Well first of all I guess I am a little crazy. But really I
wanted to tell you because it's something so unique and refreshing to see. So I wanted to be michazek
you to continue to greet and treat people and customers with the helpful, caring, and HONEST way that you treated me.
Thank you." |
| AB, NY, NY, 6/2006 |
"Thank you very much for your [shipping notification] note. I am glad
my money goes to Israel. G-d bless you all and Hag Sameaj veKasher!!" |
| AP, Stephens City, VA, 3/2007 |
"I received the shipment today. The Talit bags came out
beautiful! I was impressed with the quality of service you provide, and will definitely recommend you and/or use
you in the future. Shabbat shalom," |
| DB, Sharon, MA, 2/2007 |
"I just received the bags I ordered and they are beautiful.
I plan to recommend you to everyone I know.Thank you so much." |
| JS, St. Louis, MO, 4/2006 |
"It was my pleasure placing this order.
When I was an avriech in the Mir and lived in Eretz Yisroel, I visited your shop many times.
Thank you again for selling such reliable products at reasonable costs. Wishing you all the best." |
| HL, Silver Spring, MD, 4/2006 |
"Received them yesterday. Thanks so much - so easy to deal with
and I know I'm getting the best mezuzas!!! Regards," |
| BK, London, 2/2006 |
"Just received the taleisim. I am stunned. They are beautiful!
I am very, very satisfied, as is my friend for whom I ordered the tallit with blue stripes. I see that you added
the yud to my tallit without charge so that my last order would not be disrupted. I thank you the best way I know how,
and that is with this repeat business. I had planned to buy a set of tefillin here in Florida, but my
comfort with the level of quality of your products and your efforts at customer satisfaction, have me
once again returning to your website. Thanks again." |
| DW, Vero Beach, FL, 5/2005 |
"Thank you for the honest way in which you conduct your
business. Best Regards," |
| DC, Strasbourg, France 11/2005 |
"Thanks so much! I continue to be impressed by the quality of customer care from HaSOFER. Thanks again." |
| AK, Toronto, CA, 11/2005 |
"Thank you for the notification of the pick-up of the entire order.
My grandson's comment on the embroidered Talis Bag was 'Awesome'! It has been a pleasure working with HaSOFER.
We hope to be ordering tephillin & tephillin bag for our 11 year-old grandson Im Yirtzeh Hashem in a year or so.
Thank you again & regards." |
| BS, Toronto, Canada, 2/2005 |
"Thank you for your wonderful web site. I look forward to shopping both there and when I visit in Israel." |
| CF, NY, NY, 11/2005 |
"Wonderful service!" |
| BS, London, 9/2005 |
"Hope this finds you well. The tefillin just arrived.
Yehuda is so excited. They have arrived on his Hebrew birthday! Once again G-d has blessed us! Thank you!
They look real nice. His bag is beautiful! We can hardly wait for Daddy to come home and show him.
I will let my father know they have arrived. He will be glad. If I need to 'type' these comments in myself,
I would be willing to do that too. You may go ahead and put my email [on your web site] if you like.
You may even use my name and city, state, USA. That is fine with us! Once again thank you for your attention to this.
We are thrilled. It is a pleasure doing business with you!" |
| CC and Family, LA, CA ,1/2004 |
"Thank you again for the beautiful Tefillin. Only brachot, shalom and bri'ut rabah to you and your sofer." |
| DS, Zurich, 9/2005 |
"Ketoret arrived. Exactly what I was looking for. Many thanks. Kol tuv," |
| AR, London, 7/2005 |
"Dear Rabbi Flumenbaum, I'm writing to let you know that JK received his tallit,
and he loves it. I want you to know how you have helped to bring this man back to Judaism, from
being secular. He works all the time, he never takes a break. He was Orthodox observant in his early
twenties, but then his job took all his energy and over the years (he is now 36) he became more and
more secular until the point when he hardly remembered even any of the prayers, or any Hebrew.
About 3 months ago he started mentioning to me how he has been missing the time in his life when he
was observant. He would ask me what is the parsha each week, and we talked when he had some time.
He would shut his eyes and listen with deep pleasure. Now comes the tallit I ordered from you. When he
said the bracha and put it on...... there was such a change in him. He stood tall and he glowed from the
inside. He looked beautiful and the feeling of holiness from HaShem was so strong. He said he will never
go back to being secular after this. In the days since then, he has come to ask me to marry him, and I
have said yes. We are going to have an orthodox Jewish home, and make aliyah as soon as we can.
Thank you so much for the beautiful tallit! Soon we will be able to also order the tefillin for JK too.
Have a happy and good year. Very Best," |
| JD, Norfolk, VA, 11/2003 |
"Dear Rabbi Flumenbaum, Thank you for the beautiful tefillin set you
made for my son, Benjamin. He is very happy with them, as am I with the very small set you made for me in 2003.
They are exquisitely made. As soon as the expenses of the Bar Mitzvah are behind me, I'll be ordering a similar
set for myself! Best regards," |
| MK, Brooklyn, NY, 5/2005 |
"Just a short note to let you know that I am now in possession
of the megillah. The megillah itself is beautiful, and it was excellently packaged. Thank you.
Thank you for all your help in seeing this through - it is much appreciated, and iy'H I look forward to
making very good use of it in the future. Hope to work together again in the future. Regards, kol tuv," |
| PS, London, 2/2005 |
"Thank you very much for your excellent service and for
your help. Yours sincerely," |
| ATS, Germany, 8/2003 |
"Excellent website! I found it easy to shop for all the religious articles that
I was looking for. Many of my questions were answered merely by surfing through your website. I found no
negative things about your website, only positives!" |
| AB, Jerusalem, 10/2003 |
"As always, it is a pleasure doing business with you.
Thank you and all the best," |
| BZS, Norway, 5/2004 |
"I just received your package. Everything looks just great.
Thank you very much for the great service. Your communications skills put you way ahead of your competition. Regards," |
| BB, Philadelphia, PA, 5/2004 |
"Thank you, This has been a great experience and I will be passing
your company's web site on to anyone I find that needs Judaic items. Have a wonderful holiday and as always
I will pray for peace in Jerusalem and your safety." |
| DG, Wichita, KS, 9/2003 |
"Dear Rabbi Flumenbaum and HaSOFER staff, I want to thank you from the bottom
of my heart for my new Rabbenu Tam tefillin. Never in my life have I experienced such sheer joy in the mitzvah of
tefillin. I know that I must have caused you many headaches with all my demands, yet you fulfilled every
single one with a smile, and in a manner far exceeding my rosiest dreams. I showed the batim to several
experts, and they all commented that they've never seen such flawless work. Where else could I have gone
and made so many demands on the sofer and the way he writes too? Thank you so much. I want to share one more
thing with you: I donated my old Rabbenu Tam tefillin to a talmid chochom here in Ashdod whose tefillin
had been stolen. When I handed him my 8-year old 'HaSOFER' tefillin, he tearfully kissed them, and raved
that they're much nicer than his new pair that was stolen! People like you will speeden the redemption of
Klal Yisroel, amen. With utmost gratitiude," |
| LB, Ashdod, 6/2004 |
"Dear HaSOFER, Thank you for your care and prompt processing of
my order. I have ordered a gift from you before to be shipped to the U.S. and my friends were thrilled with
their mezuzah and cover. I am so glad to be able to buy Israeli products and look forward to doing so
more often. Kol Tuv," |
| CST, Denver, CO, 12/2004 |
"It was a pleasure doing business with you." |
| PE, Buffalo Grove, IL, 8/2003 |
"I would like to say how much I am enjoying my new tefillin.
Thank you for your quality craftsmanship! I will be telling my friends about you. Enjoy the holiday season," |
| GZ, Korea, 10/2004 |
"I thank you for your fast service and good communication. I am happy to do business with you." |
| GW, Vero Beach, FL, 7/2004 |
"Thanks for the reliable quality of your reputable store. Regards," |
| JS, Salt Lake City, UT, 8/2004 |
"Thanks very, very much for making this so easy... You guys have
been great and I appreciate the ease in contacting you and the prompt responses. I will be shopping here
in the future! Take care," |
| JM, Superior, CO, 7/2004 |
"Wonderful site. Beautiful Judaica." |
| SL, USA, 5/2004 |
"Thank you for your enjoyable website." |
| MM, Portland OR, 6/2003 |
"Thank you for your great service. I received the Torah breast plate so quickly and it looks terrific. I am very pleased with the product and the service. Thanks," |
| MS, Portland, OR, 8/2004 |
"Just a quick update: I unwrapped the tefillin when I
got home. Just wanted to let you know I was absolutely delighted with your work -- thank you so
much. They are exceptionally beautiful, and just what I was looking for. Also the circumstances --
trying to replicate an antique pair, small, suitable for travel, needed them in 10 days, everyone
here said it was impossible to make a kosher pair so small. Best regards," |
| MK, Brooklyn, NY, 8/2003 |
"Rabbi Flumenbaum - I just wanted to thank you, profusely,
for the beautiful megillah. Dovid was thrilled with it, and keeps taking it out to admire the amazing
handiwork. It is better than I could have possibly expected. I really appreciate your help. Thanks again, and regards to your family." |
| MM (and Dovid) 1/2005 |
"Dear Rabbi Flumenbaum, We hope this note finds you well.
I cannot express to you the anticipation, wonderment, excitement, and overwhelming gratitude that
your Tefillin have already brought, and they're just barely out of the box. Today, our son put on
his for the first time, coached by one of his rabe'im. Tears of joy (mine) a'plenty. Our son, aglow
and uplifted, apparently the whole day, wrapped himself in symbols not only of everything Tefillin are
supposed to symbolize and remind us of, but also of the focus, striving, and utter devotion of special
people supremely committed to enriching the Jewish people with ultimate meaning and beauty. And how
symbolically fitting that the essential physical product of their striving is something the wearer
knows exists so close to his head and heart but cannot see - faith! Thank you! Sincerely," |
| MG, Highland Park, NJ, 12/2004 |
"Reb' Moshe, I wanted to let you know that my tefillin were delivered
today at about 10:00 AM Eastern Standard Time. Thanks for all the efforts, they are perfect in every way and
while perhaps not an issue they are also aesthetically perfect and pleasing. There were no unpleasant surprises
and are exactly what I expected. It is a pleasure to order from a company that does what it says it will do and
when they say they will do it. Thanks again for the expertise, the halachic knowledge, and the efforts of everyone
at HaSOFER that were a part of the construction of these tefillin. I will reiterate what I said in an earlier
email, 'one does themselves a great disservice when they purchase tefillin that do not meet these standards.' I also
ordered the Talis Gadol I spoke of and a Talis Bag. They both came in yesterday at about 15:00 hrs. Needless to
say they were both excellent. The embroidery on the Tallis Gadol and on the bag was perfect and certainly the 'Chabad'
style Talis tied with the Ashkenazic style tzitzis looked great and were certainly mehudar. As with everything
I have ordered from HaSOFER I am more than pleased. It is a pleasure to do business with a company that
does what they say they will do and when they say they will do it. As a matter of fact the order arrived
in less than two complete days. I am sure I will be placing all orders that you can supply through you as I can
not get this kind of service and dedication at most places. There are a lot of companies that could stand to
follow business practices like HaSOFER does. Thanks for all of your efforts. Gut Shabbos," |
| AA, Silver Springs, FL, 7/2003 |
"Shavua tov. Everything was received. Your speed of service was awesome. Thank you," |
| RK, London, 11/2004 |
"I received my order in the mail yesterday. Thank you so much. The kiddush cup is beautiful. I have been looking for a heavy, solid kiddush cup for my husband since he was my fiancee 8 years ago. I'm glad I found it. Feel free to quote from my email on your webpage. I hope it encourages others to purchase items from you. Yesterday was my husband's birthday and I gave him the kiddush cup. He was thrilled! It went in our china cabinet right next to my Great Aunt Mary's candle sticks and will be used each Shabbos. Shalom," |
| TC, Ada, MI, 12/2004 |
"Dear Ask the Sofer: Yasher koach for your response!" |
| YS, USA, 4/2004 |
"The kiddush cup I ordered just arrived -- it is beautiful - you did a wonderful job. Thanks," |
| JW, NY, NY, 3/2005 |
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